We had a very pleasant experience throughout the whole application process, all the way to settlement and funds disbursement. Alex, our sales representative, was especially knowledgeable, professional, excellent with detail and he prepared us for every aspect of the process. His boss Luis and the underwriting coordinator, Errin, were both quite helpful as well. Alex also touched base with us even after we received our funds to ensure their team took good care of us. Having dealt with numerous lending institutions, this has to be arguably one of the best…